Natural Health Centre, 16 Castle Hill Avenue, Folkestone, Kent. CT20 2QT
Registration 07195188

For any queries regarding the content of this Privacy Notice, or any requests to access data held, please contact Kelly Davies on 01303 248728 or

Natural Health Centre is registered with the Information Commissioner’s Office, reference ZA******

Processing Activity Statements from the Legal Basis Matrix

Activity; purpose/justification – Legal Basis & Special Condition


Absence Monitoring and Appraisals; to monitor performance, sickness and holiday absences – Legitimate Interests

Employment Records; retention of application form and contract, copies of identification and qualifications where applicable – Legal Obligation / Special Condition B Legal Compliance

Retention of Therapy Practise Qualifications and Insurances; copies obtained and kept for all therapists associated with the Centre – Legal Obligation / Special Condition B Legal Compliance

Treatment Room Hire

Hire Agreements; Contracts between Natural Health Centre and self-employed therapists for the use of rooms, equipment and facilities – Contract

TM2 Software (UK Servers)

Client Treatment Records; Records are kept of the therapies provided in order to deliver a package of treatments and for ease of reference for repeat visits – Legitimate Interests / Special Condition D Legitimate Interests

Booking System; The Natural Health Centre uses software to manage – Legitimate Interests

Medical Health History

Medical & Health History; Personal details, including a medical & health history for the purposes of assessing how best to meet the needs of the client and deliver a suitable therapy package – Contract / Special Condition B Legal Compliance

Insurance Referrals

Verification of Treatment; The Natural Health Centre provide therapeutic services to clients which are related to an insurance claim through AXA, the treatments are verified in an online programmed called Healthcode – Contract / Special Condition A Express Consent


Institute of Osteopathy; Evidence of Natural Health Centre activities and responsible persons are provided in the application for membership to the Institute – Legitimate Interests